DESIGN AND IMPLEMENTATION OF A MOBILE APPLICATION FOR LOGISTIC COMPANY TO TRACK PARCEL MOVEMENT

Postgraduate

ABSTRACT

The importance of tracking and tracing of parcel is considered quite high for manufacturing firms in terms of customer service and essential for managing logistics networks efficiently. Global industries are facing problems both from tracking and tracing in their logistics networks that creates huge coordination problems in the overall product development sites. This project presents a sophisticated overview on technology-based methodology or approach for solving the complex tracking and tracing system in the logistics and supply chain network. The main objective of this research is to the management of logistics network through analyzing the new technological opportunities on real-time shipment tracking in dispersed manufacturing environment. It is hoped that these technologies would be able to offer solutions for tracking and tracing distribution chains through future information technologies such as available real time tracking technologies.


INTRODUCTION

The importance of tracking and tracing of shipments is considered quite high for manufacturing firms in terms of customer service and essential for managing logistics networks efficiently. Global industries are facing problems both from tracking and tracing in their logistics supply networks, that creates huge coordination problems in the overall product development sites. This problem loses the track among production, delivery and distribution in the complete logistics chain from source to destination, which is responsible for opportunity cost through customers’ dissatisfaction. Tracking system helps to identify the position of the shipment and informed the customer in well advance. Without tracking system it is almost impossible to find out delivered items and often considered as lost or stolen item that causes business loss. This system might fulfill the needs of project manager to map the production process from transportation to material management  [Helo, P., and Szekely, B., 2005].

In practice, there are several tracking systems available through GPS, GTIN [ISO/IEC, 2000,], RFID, Barcode etc; however, all these systems are not fully compatible for industry. Most of the available tracking and tracing systems utilize proprietary tracking numbers defined by the individual companies operating systems and are based on information architecture, where the tracking information is centralized to the provider of the tracking service.  Existing tracking systems can not able to identify the contents within a box for example, whether the box is open or the contents are lost or stolen etc. In order to tackle such misalignments in the logistics channel a state-of-the art technologies or tools are needed to be developed for sustainable production process. These tools are needed to be cost effective and at the same time possibility for reuse or recycling for any circumstances. Before proceed towards the real-time tracking technology, it is crucial to analyze its possible cause and effects. Optimal performance measures for the technologies could ensure projects success for any industries.

Tracking technologies in logistics networks are implemented fairly little in the global technology industry. Mostly high volume of global industries are implemented this technology with limited capabilities. The basic methods for all these tracking systems are usually confined for the customer to access the tracking information are within the area of tracing the shipments through manual queries such as using a www-site or telephone call, e-mailing, fax or to engage in developing systems interfaces or integrating with the tracking system. There is even no available tracking system between invoice and transportation. Customers got their ordered goods through calling or e-mailing the

Shamsuzzoha and Helo vendors and there do not existing real-time tracking and tracing technologies. This lacking affect to network and relationship structures between manufacturers and potential customers. Thus industries need a concept, methods, tools and competencies to systematically develop their real-time tracking technologies for logistics network.   

Without proper and suitable tracking and tracing system, efficient co-ordination of logistic flow would be difficult to acquire [Harris, E., 1999,]. Through the implementation of this system, it is possible to detect and reacting any uneven situations in the logistics chain and where needed significant problems can be resolved or at least the damage can be minimized [Willesdorf, R.G., 1991]. This system is also considered as a key service requirement for the global transportation industries especially, when they are integrated with the manufacturing companies adopting just-in-time operational strategy [Kärkkäinen, M., Holmström, J., Främling,]. In case of tracking and tracing technology several issues are considered to be applicable in an inter-organizational communication such as operational scope, goods identification technology, coding of the tracked items, information architecture, accessing the tracking information etc [Kärkkäinen, M., Holmström, J., Främlin

AIM AND OBJECTIVE OF THE STUDYg,].

In view of the phenomenal growth in transportation industry and the trend of information technology in delivery first class service to the customer with minimal cost. This project aim to develop online and real-time transit parcel monitoring system to the courier clients.  Following objectives:


OBJECTIVES

1.     To provide fastest and most reliable service to the client at all time, all days through mobile technology

2.     To prove self-monitoring environment for the client’s parcel or freight on transit.

3.     To ensure proper processing and dissemination of key shipping information for quick vessel turnaround.

4.     To provide self-management and the unbending security in monitoring client’s parcels on transit

5.     To ensure efficient management of port operations, optimal allocation and use of resources.